Repeat Prescriptions
The Practice is permitted to dispense drugs to those patients who live more than a mile from their nearest Chemist. If you take medication on a regular basis you will be asked to attend the surgery for review at intervals decided by your doctor or nurse.
Further supplies of medication, between review periods, may be obtained from the Surgery without seeing the Doctor. Medication requests will be accepted either in writing, by completion of repeat request slip or by telephoning 01548 581144, which is a dedicated answer-machine number.
When phoning the answer machine number it is essential to provide clear instructions, including the full name and address of the person needing the prescription, a contact phone number and the medicines requested.
Not all drugs are kept in stock so Requests for Further Supplies Must Be Made Giving 2 Full Working Days Notice (we are closed weekends and bank holidays).
When patients request their medication and then call to collect prior to the 2 full days notice period, it delays and disrupts our service for our other patients.
How can you help ?
Ensure your repeat medication request is not outside of your review date. Check the date on your repeat request slip - This date is there to ensure your are using your medication appropriately and is monitored by your doctor. If your review has expired it has to be referred to your doctor, which can easily add 48 hours to your request. Monitor your medication - how many days have your got left?
Please order in time and allow plenty of time. Thank you
When requesting or collecting repeat prescriptions please avoid busy times when surgeries are in progress.
The Dispensary is closed between 1 - 2pm each day.
When collecting prescriptions you may be asked by the Dispenser for some form of identification. Please understand that the Dispenser has to do this for security reasons. If you are collecting medication for relatives or friends you may also be asked questions to establish that you are a bona fide collector.